How do I hide a customer's name on the Sales Pop Notification?

Product Review and Order Pops are the only ones that might display a customer name. If you would prefer to keep Pops anonymous here's how to exclude your customer name.


For the most part only using a first name preserves your customers' privacy, it also makes the Social Proof even more persuasive and likely to convert.


Anonymize the Orders Pop

From the Social Proof tab click Edit under the Order pop. Scroll to the bottom of the Settings tab.

Toggle the button in Anonymizer ON.

Enter a fallback to be used instead of the First Name, or use Somone which is already entered for you.

Product Reviews

These are a little different as you will either manually enter or upload product reviews into Sales Pop. To keep reviews anonymous simply don't enter the customer name when creating the review event or user an Anonymous term such as A happy customer.



Note: we cannot identify customers' names for Add to Cart events. The pops from this integration will appear as 'Someone' by default, but you can change Someone to another term you use to refer to your customers, such as A Bookworm if you're a bookseller.

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