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Pops, Views, and Visitors

Written by Elias M

Pops

These are the popup notifications that are displayed in your shop. The popups will describe recent activity and different actions performed by other customers, depending on the features you choose to enable. See the highlighted example below:

SalesPop App - Order pops for Social Proof

There are currently 11 different types of pops you can choose from. And we're working to offer more integrations soon! Navigate to Social proof to select your favorite pops:


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Pops can be edited individually and you can find General settings on top of the menu. No coding is required, all changes are a click away!
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Visitors (previous sessions)

Now instead of sessions as it was before we will be measuring your usage through the number of visitors, meaning if one visitor open several tabs on their desktop it will count only as one visitor for us, but if they close the browser and return later that would be a second visit from that visitor,
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Visitors are not measured by the number of pops shown or seen by a customer.
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Visitors for each 30-day period can be monitored in the bottom left corner of the dashboard and they are reset every month.
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Note:

  • Visitors are not tracked while the app is disabled.

  • Disabling the app can still incur monthly charges if your subscription remains active. Reach out to our Support Team if you want to cancel or pause your subscription.

Views

Views are defined as every popup notification displayed and that a customer sees while browsing your shop.
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​Unique views show only the popups that were displayed during one visit.
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​For example:
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If Customer A visits shopexample.com, this will be recorded as 1 visitor. The value won't change while they are browsing the store and navigating between pages. Even when Customer A opens a new tab and visits the store there.

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